Shipping and Returns

SHIPPING

At this point in time, we are only shipping Australia Wide. We do have plans to be able to ship overseas eventually so please keep an eye out for that!

We use AUSPOST as our main courier.
Shipping Flat Rate is $15.00
Estimated delivery is between 2-5 days working days depending on location
Any order over $100 can use the “FREESHIP” code for free shipping

RETURNS

In the case of your items arriving broken, we will reimburse the full cost.
Email us at: admin@thecozycrystalco.com
and we will get back to you about your refund and return address